The City of Karratha is currently developing an Engagement Framework that will help our whole organisation be more consistent in how and when it engages with our local community and stakeholders.

The framework will shape how we communicate and work together with our community to achieve positive outcomes.

To help us develop the framework, we have completed:

• An internal engagement audit,
• A desktop review of best practices,
• Spoken with members of 17 teams across the City of Karratha who deliver outcomes for our community and stakeholders, and
• Interviewed 38 community members across our towns, representing the diversity of our community across different life stages, identity and interest groups. We asked them what their experiences been like when engaging with the City of Karratha and what they expect from the City when they engage with us?

These steps were completed between August 2024 and April 2025 and what we learnt is helping us develop the Engagement Framework.